Home > Plaza Hotel Review - Hotels and Casino in Las Vegas (Downtown)
I have never been to Vegas before so when I asked a couple of friends for advice on a cheap and cheerful hotel for a business meeting they suggested the Plaza in Downtown Vegas. I didn’t want to be on the strip as I thought it might be too overcrowded for me as I was traveling alone and as I was only staying for two nights I know I didn’t need it to be all singing and dancing.
The reviews I read all said the hotel was a little outdated but as there was news of a recent refurbishment I didn’t think much of them, however just from the lobby I could tell there were still some much needed upgrades.
My check in was short and sweet and the customer service was standard. There was a long queue so I don’t think they were focused on taking the time to stop and talk to their guests in detail about their stay, which I could understand as I had already had a long wait until it was my turn.
My room was reasonably sized for the price I had paid however it wasn’t as clean as I would expect a hotel room to be. There were stains on the bed sheets and the bathroom left little to the imagination. As I wasn’t too impressed I called down to the front desk to see if there was anything to do. They apologized and dealt with my complaint perfectly, moving me to a different, upgraded room.
The new room was a queen size and was much bigger than the standard room. I liked that it had more desk space as I was there on business and would be typing up my notes each night after the conference.
As I didn’t want to stay on the strip (closer to where my conference was), I used Uber to get where I needed.
On my second night I ordered room service as I didn’t want to venture downstairs. I’m always dubious about room service orders as I find they’re usually cold by the time they arrive, however, I was pleasantly surprised by the Plaza. The food was piping hot (just how I like it) and I felt there was no compromise to the taste at all, I really enjoyed it and wish I had done the same the night before.
Overall I would recommend the Plaza for short stays as I don’t think I could have stayed there much longer than two nights. One tip I have is if you do have an issue with your room the staff are great and the customer service is impeccable, so be afraid to make a complaint.© 2016 ReviewsOfVegasHotels.com ~ Independent Las Vegas hotel reviews incl. rooms, suites, bars, restaurants, gaming areas from Sin City.